At Cherish, our top priority is to provide reliable and top-quality care services to our clients. As part of our commitment to delivering consistent care, we strongly believe in the importance of continuity of care.

While we strive to assign the same Carer to each client for every visit, however, circumstances beyond our control may prevent this from happening. Even with the best of intentions, certain unforeseeable events such as Carer illnesses, vacations, or emergency leave may make it challenging to maintain consistency.

We understand how important it is for our clients to have peace of mind, which is why we take every possible step towards ensuring that every visit is an exceptional one. We promise to limit the number of Carers working with you so that you can build a trusting and meaningful relationship with them.

As part of our commitment to providing the best possible care, we have a team of specially trained carers who are equipped with the knowledge and skills needed to support individuals with different care needs.

We understand that living with dementia can be challenging for both the individual and their loved ones. That’s why we have developed extensive training programs that focus on offering specialised care and support to those living with the condition. Our carers are experts in dementia care and are dedicated to providing compassionate care that addresses the individual needs of each client.

At Cherish, we prioritise the safety, comfort, and well-being of our clients, and we strive to ensure that they receive the highest quality of care possible. If you or a loved one requires dementia care, you can trust our team of specialists to provide compassionate and professional care that meets your unique needs.

We use a digital care management system to schedule your calls and allocate them to your familiar carers. They then use the digital system to log in and out of calls so we know they have arrived on time and completed your call.

Digital Care Planning is available, along with an app that you and your representatives can access to see visit records and reassure themselves that care is being delivered in accordance with the Care Plan. Medication records are also available digitally, enabling us to manage your medication safely.

At Cherish, we understand that every individual has unique care needs and requirements. Therefore, we offer personalised solutions that cater to the specific requirements of each client and their loved ones.

Our approach involves creating a care plan that is tailored to your preferences and needs. Whether it’s assistance with daily living activities, medication management, or mobility support, we’re here to help.

We acknowledge that care needs can change over time for different reasons such as injuries, health complications, or other unexpected situations. Hence, our team is always available to review and modify care plans accordingly, ensuring that you and your loved ones receive the best care possible. So you can rest assured that our plans are not only effective but also flexible and adaptable to your changing needs.